Privacy Policy

Last Updated: 23 June 2026

TripleE Creations respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website, place an order, request a custom quote, or contact us.

Information We Collect

We may collect information you provide directly, including:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order details
  • Custom text, logos, images, or design files
  • Messages sent through our contact forms
  • Account or rewards program details

We may also collect basic website information, such as your browser type, device type, pages visited, and general site activity.

How We Use Your Information

We use your information to:

  • Process and complete orders
  • Create custom engraved products
  • Review uploaded logos, artwork, and design requests
  • Provide bulk order or wholesale quotes
  • Respond to questions and messages
  • Send order updates and shipping details
  • Manage customer accounts and rewards points
  • Improve our website and customer experience
  • Help prevent fraud or misuse

Custom Designs and Uploaded Files

When you upload artwork, logos, names, messages, or other design details, TripleE Creations uses that information only to prepare, review, or complete your custom order.

You are responsible for making sure you have the right to use any artwork, logo, or image you submit.

Payment Information

Payments are processed through secure third-party payment providers. TripleE Creations does not store full credit card numbers or security codes.

How We Share Information

We do not sell your personal information.

We may share limited information with service providers who help us run our business, such as:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Email and customer support tools
  • Order management systems

These providers only receive the information needed to complete their services.

Cookies and Website Tracking

Our website may use cookies to improve your shopping experience. Cookies may help us remember cart items, understand website activity, and improve site performance.

You can adjust your browser settings to block or delete cookies, but some website features may not work properly without them.

Email Communication

We may send order updates, shipping notices, customer service replies, and important account messages.

If you sign up for promotional emails, you can unsubscribe at any time by using the unsubscribe link or contacting us directly.

How We Protect Your Information

We take reasonable steps to protect customer information from unauthorized access, loss, misuse, or disclosure.

However, no website or online payment system can guarantee complete security.

Your Choices

You may contact us to:

  • Ask what personal information we have about you
  • Request corrections to your information
  • Request deletion of certain information
  • Opt out of marketing emails
  • Ask questions about how your information is used

Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

Third-Party Links

Our website may include links to third-party websites or services. TripleE Creations is not responsible for the privacy practices of those outside websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date.

Contact Us

For questions about this Privacy Policy, please contact us:

TripleE Creations
Rio Grande Valley, TX
Phone: (123) 456-7890
Email: info@tripleecreations.com

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Custom hats, gifts, and branded pieces made simple for businesses, events, teams, and bulk orders.